‘Tis the season to be grumpy

[Amy Dodwell | Contributing Writer]

One thing you may not be expecting me to say is that I love Christmas. I love the lights, the music, the films, the presents and the family time. But you know what I don’t love? How crazy people turn the closer Christmas gets.

I’m sure everyone will agree with me over this, especially when it comes to hitting the shops. But why do people get like this? You see people starting to get ready for the ‘big day’ as early as October, but when the last few days leading to Christmas arrive, everyone can still be seen running around the shops stressing that they haven’t bought enough.

Working in retail myself, I have experienced the wrath of crazy customers first-hand. It’s not nice and customers need to remember that we’re people too. But of course, we can’t remind them that ourselves because we have to smile and be polite. The customer is always right, right?

Wrong. It isn’t our fault that we have run out of tinsel, or sold the last bauble. Christmas comes around every single year, so people must have realised by now that decorations sell out pretty quickly during the run up to Christmas. We cannot magic them out of thin air when we don’t have any more.

Most customers seem to forget that we’re only trying to do our job. Christmas should be about spending some relaxing time with family, not running around the shops frantically trying to find someone a present, just for the sake of it.

Forget good tidings and great joy, all of that goes out of the window when you’re trying to get the last turkey. And as for Christmas being all about giving, the only thing you might be given is a sharp nudge with a trolley.

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‘Tis the season to be grumpy